運送政策
Shipping Policy
Last Updated: July 13, 2026
At Frestcy, we are committed to providing a smooth and reliable delivery experience. This Shipping Policy explains how we process and deliver your orders.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Delivery times may vary depending on your location and shipping method selected at checkout.
Estimated delivery times:
- United States: 10 - 15 business days
- International Orders: 10 - 15 business days
Please note that these are estimated delivery times and may be affected by holidays, weather conditions, customs delays, or carrier issues.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and selected shipping option.
Any available free shipping promotions will be displayed during checkout.
Order Tracking
Once your order has shipped, you can track your package using the tracking information provided by email.
If you have not received your tracking details, please allow a few business days after shipment confirmation.
Delays & Lost Packages
While we work with reliable shipping partners, delays may occasionally occur due to circumstances outside our control.
If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you.
Incorrect Address
Please ensure your shipping information is correct before completing your order.
Frestcy is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about your order or shipping, please contact us:
Email: frestcy@gmail.com